Support
Contact
Every message is read by a person. We usually reply the same business day.
Email us
hello@axonix.co.nz — include your order number and we'll get back to you faster.
Hours
Monday to Friday, 9am–5pm NZT. Weekend messages are picked up first thing Monday.
Changing your order details
Wrong address or a typo in your name? Email us within a few hours of ordering and we can fix it before the parcel is packed.
Working together
Run a beauty clinic or create skincare content? Email the same address with "partnership" in the subject line and we'll come back to you with the details.